Frequently asked questions
Straight answers.
The questions we are asked most, answered properly. If yours is not here, message us on WhatsApp — you will get a person, not a ticket number.
Still stuck?
Ask us
Ask us
directly.
Technical consultation is free. Send a drawing, a photograph or a description and we will tell you honestly what is involved.
Our workshop is in Mussafah, Abu Dhabi, and we deliver and install across all seven Emirates. The majority of our work is in Abu Dhabi, Al Ain and the Western Region, with regular projects in Dubai and Sharjah.
For a straightforward enquiry with drawings, we normally issue an itemised quotation within 48 hours. Larger structural packages that need a take-off may take three to five working days. Send drawings through the quote form or on WhatsApp and we will confirm the timeline immediately.
Both. We can fabricate directly from your issued-for-construction drawings, or produce shop drawings from a sketch, a photograph or a site survey. Either way, drawings are issued for your written approval before anything is cut.
There is no minimum. We handle single one-off repairs as readily as multi-tonne structural packages — though for very small items, collection from our Mussafah workshop is usually more economical than delivery.
Yes. We can provide WPS, PQR, welder qualification records and EN 10204 mill certificates as part of the handover file. Please tell us at enquiry stage so we procure certified material from the start.
Both. Our own erection and installation crews handle site work, including setting out, lifting, site welding and commissioning. Method statements and risk assessments are prepared before mobilisation.
Mirror, hairline, satin, No.4 brushed and bead-blast finishes. We can also passivate and pickle where the application demands it. Finish samples are supplied for approval on architectural work.
Yes. We run planned maintenance programmes for hotels, restaurants, factories and facilities managers, with agreed response times for breakdown call-out. Contract terms are set to suit the site.
Terms are confirmed on the quotation. Typically an advance against material procurement with the balance on delivery or completion. Credit accounts are available for established clients.
Yes — a twelve-month warranty on workmanship as standard, covering fabrication and installation defects. Manufacturer warranties on bought-in components are passed through in full.
Ready when you are
Send a drawing.
Send a drawing.
Get a price.
Itemised quotation, clear lead time, no obligation.